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 Below are comments and reviews for MyCreditGroup’s credit repair services. If you have experience with My Credit Group please feel free to add your input below. For more information about My Credit Group, please visit their site at www.mycreditgroup.com. Add a Review
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We have been using this company since 02/25/09. Most people enrolled in credit repair/optimization consulting programs tend to become neglectful in following through with their obligation of returning necessary info. they are previously requested to send to M.C.G. or any other company they utilize, as the credit reporting agencies respond to their particular inquiry. This company has done EXACTLY what we were promised/told from day one.Customer sevice is what they praise themselves on and we found this to be accurate though mainly through e-mail due to our C.S. rep. caseload. Overall great job Chris and the support group at MY CREDIT GROUP. Let me be clear, we are clients and do not in any way work for this company,but beleive their credit should be reported accuratly here. Thank you staff. John and Glennette.
Even though their site is easy-on-the-eyes as far as color scheme and simplicity, it is lacking in specific information regarding their service methods for credit repair. Aside from the service guarantee that their credit repair program is “completely customized” and “built around your personal needs,” there is very little that can be determined about their process of credit repair until you sign up for their services. The same goes for their full refund policy; the promise is there, but not any specific information to back it up.
My Credit Group does offer services to help you resolve inaccurate information listed on your credit report, but they also advertise with conflicting information. On one page of their site they say 87% of their business comes in by referral, but another touts a figure of 72%. It’s this type of misinformation, along with the lack of full disclosure about their process until you purchase, that casts a shadow over their services.
Combined with a higher monthly cost, we feel it’s better to select a company that educates you about their process before you hand them your social security number and credit card.
Shawn and the staff at My Credit Group were able to improve my borrower’s score by 50 points within 30 days. My borrowers couldn’t have qualified for their first home without their help.